1. Introduction
This Privacy Policy governs the manner in which TorHoerman Law LLC (“THL”), located at 210 S Main Street, Edwardsville, IL 62025, United States, collects, uses, maintains, and discloses information collected from users (each, a “User”) of our website and chatbot services. By accessing and using our services, Users agree to the collection and use of information in accordance with this policy.
2. Information Collection
THL collects personally identifiable information and contact details through our chatbot. Users must provide consent by opting-in at the conclusion of the questionnaire to share their information, which is used to determine their eligibility to participate in lawsuits.Additionally, basic user information is collected via Google Analytics to enhance User experience and service delivery.
3. Use of Collected Information
Information collected by THL is primarily used for assessing lawsuit participation eligibility. It is also used for internal record keeping and possibly for improving our services.
4. Information Sharing
THL shares User information with SimplyConvert, our third-party chat provider. SimplyConvert securely stores this information in a data warehouse accessible only to authorized THL staff and limited SimplyConvert personnel. This information is treated as confidential and is not sold or shared further.
5. Data Security
THL commits to protecting User information with a high level of data security, adhering to industry ethical standards. Measures are in place to prevent unauthorized access, disclosure, alteration, or destruction of personal information.
6. Tracking Technologies
We use basic tracking technologies provided by Google Analytics and Google Search Console to collect information that helps us understand how our website is used and to enhance user experience.
7. User Rights
Users have rights concerning their personal information, including the right to access, correct, or request the deletion of their data held by THL. Requests can be directed to the contact information provided below.
8. Consent
By using our services, Users consent to the collection, use, and sharing of information as described in this Privacy Policy. Users provide this consent by opting in after completing the chatbot questionnaire.
9. Policy Updates
THL may update this Privacy Policy periodically. We will notify Users of any changes by posting the new policy on our website. Users are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
For any questions or concerns about this Privacy Policy or our handling of personal information, please contact us at info@torhoermanlaw.com.
